My name is Aris, and I am a certified HVAC technician. I have been working in this field for over 5 years and have a lot of experience with different AC units. I write here to help people solve their Air Conditioning problems and find the best solutions for their needs.
If you are having any issues with your air conditioner or are thinking about buying a new one, be sure to check out my blog!
I bought the Soleus saddle unit in 2020 and am now having a problem with the digital control board. It won’t stay on the set temperature when in cool mode and automatically sets it at 62 degrees. The control buttons become unresponsive to any touch and I have to use the remote to change any functions. I contacted Soleus and they recommended resetting the unit which I have done many times by unplugging the unit for over 30 minutes. The problem still occurs every time I use the unit. Their last reply from Soleus was that the control board is bad and it is not a servicable unit. Unless one buys the extended warranty which I did not, there is no way to fix this issue.