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  1. Mary Minier says:

    Black and Decker portable room air condition stopped cooling after 3 months limited use. Filters are clean, exhaust hose is not blocked. Such a shame! It worked great for a very short amount of time end of one season – looks and it virtually in excellent shape, just doesn’t cool!

    1. I’m sorry to hear that your Black and Decker portable room air conditioner has stopped cooling after just three months of limited use, even though the filters are clean and the exhaust hose is not blocked

      Perhaps you could try contacting Black and Decker’s customer support to see if they have any suggestions for troubleshooting the issue, or if the product is still under warranty, you may be able to get it repaired or replaced. Best of luck resolving the issue!

  2. Craig Romanofsky says:

    I got my black and decker portable air conditioner 10,000 btu as a gift. When i got it home and hooked it up, turned it on, the panel reads PF, ‘probe failure’. Can i fix it, and how?

    1. Hey, Craig

      The error code “PF” indicates it has faulty/damaged sensor. In this case contact your unit manufacturer if it is under warranty.

      If your unit don’t have warranty then simply test your luck by following these steps:

      Possible cause:
      A loose or damaged sensor
      A faulty control board
      A problem with the wiring


    2. Unplug the air conditioner from the power outlet.
      Locate the sensor that is associated with the PF error code. This is usually a small, black box with a wire connected to it.
      Inspect the sensor for any damage. If the sensor is damaged, replace it.
      Reconnect the wire to the sensor and plug the air conditioner back in.
      Turn on the air conditioner and see if the PF error code is still displayed.
    3. Hope for the best and let me know the update if your luck favor you this time.

  3. Black and Decker BPACT10WT worked great last year. Now the fan never shuts off. Still cooling great. Tried different settings but nothing seems to correct the problem.

    1. Interesting problem you have Sharon. Actually this happens because of Fan mode/settings. Hope you already tried with these and ultimately reset full unit will run its default settings.

      However, you can try these before call an HVAC expert:

      Clean or replace the air filter: A clogged or dirty air filter can cause the air conditioner to run inefficiently and potentially keep the fan running continuously. Remove the filter and clean it according to the manufacturer’s instructions. If the filter is damaged or too dirty to clean, consider replacing it with a new one.

      Inspect the control panel: Examine the control panel for any physical damage or stuck buttons. Sometimes, a malfunctioning button or control switch can cause the fan to stay on. If you notice any issues, contact the manufacturer for further assistance or consider having the unit serviced.

      Hope your Black and Decker resolve the issue!

  4. Only had my black n decker for 4 months it turns on and tired to cool down but then goes back to fan mode.

    1. It sounds like the unit is trying to cool down, but then it switches back to fan mode. This could be caused by a number of things, including:
      + The air filter is dirty
      + The exhaust hose is kinked or blocked
      + The condensate drain is clogged.
      + The compressor is not working properly
      You could try to troubleshoot these issues yourself or contact a qualified technician for repair.
      I hope this help!

  5. Ron Miller says:

    I just purchased the Black and Decker BPACT10WT for my popup camper. It seems to work well and cool BUT, if I leave it on all night, go and check the temp in the morning, it is always off with just the 2 dashes on the display. I can simply turn it on at the control panel or with the remote but it stops blowing again later. I have the drain tube plugged into the top port and water drains out. There is no water in the condensation pan. The vent and hose are not blocked and plenty of clearence. I do not have the timer on. I set it to max using the remote. How can I set it so that it doesn’t shut off? I’d like to keep it but on the verge of returning it.

  6. Jose Gutierrez says:

    My temp say21 what’s the problem

  7. I have had a Delonghi Pinguino 14k for over 5 years. I expected to last only a few years but it keeps going. Never a problem.
    Last year I bought Bpp10wtb Black decker. Worked pretty well for a day or two. SUddenly would not blow cold air. I opend the back and found the compressor so hot i could not touch it. I would have thought there would be a sensor to turn compressor off. I guess it burned out.
    Could it have been the room was to big.
    This year I bought another black decker same model. . This time i noticed that the compressor had very thick insulation around it. I guess this is for noise but i wondered how does compressor get cooled. Well. when i put my finger under the insulation and you could have fried an egg on the compressor. I hesitate to keep running it.
    what do think,.

    1. Hey, Bob. As you’re already suspect your room maybe big as its capacity to cool down. So I would say, you should buy bigger one.

  8. Why is my unit leaking water

    1. Hey Martha,

      There are a few reasons for this problem:

      1. The drain pan is full. Portable AC units have a drain pan that collects the condensation from the cooling process. If the drain pan is full, the water will overflow. To fix this, empty the drain pan.
      2. The drain hose is clogged. The drain hose is connected to the drain pan and carries the water away from the unit. If the drain hose is clogged, the water will back up and leak out of the unit. To fix this, clear the clog.
      3. The unit is not level. Portable AC units should be level in order for the condensation to drain properly. If the unit is not level, the water will pool and leak out. To fix this, level the unit.
      4. The unit is not properly sealed. The portable AC unit should be properly sealed in order to prevent water from leaking out. If the unit is not sealed properly, water can leak out of the seams or joints. To fix this, inspect the unit for leaks and seal any cracks or openings.
      5. The unit is defective. In rare cases, the portable AC unit itself may be defective and leaking water. If you have tried all of the above and the unit is still leaking, it may need to be repaired or replaced.

      If you are not comfortable troubleshooting the leak yourself, you can contact a qualified technician for help. I hope this helps!

  9. Have had Black and Decker portable air con unit for two summers now, and it has decided to stop working altogether. Won’t switch on at all.
    I checked the plug socket and fuse in units plug, and all’s well there.
    Called customer service and was told can’t help as I have mislaid the date of purchase and warranty. This is not a problem as the unit has a two year warranty (which I find a good indicator to giving the life span of products it seems).
    If I am missing something that I can do to remedy this problem, pray tell please.
    Other than that, maybe some one could tell me if there is a repair service.
    I have looked around, but all are companies who only deal with big installed units in and around the home or business’, not the mobile unit like mine.
    Thanks in advance. Fonz.

    1. I understand that you are having trouble with your Black and Decker portable air conditioner. It sounds like you have checked the power supply and it is not the issue.

      Here are a few things you can try to troubleshoot the problem:

      * Check the air filter. If the air filter is dirty, it can restrict airflow and prevent the air conditioner from working properly. Clean or replace the air filter according to the manufacturer’s instructions.
      * Check the exhaust hose. Make sure that the exhaust hose is not kinked or blocked.
      * Check the condensate drain. Make sure that the condensate drain is not clogged.
      * Reset the air conditioner. Unplug the air conditioner for 30 seconds, then plug it back in and try turning it on again.
      If you have tried all of these things and the air conditioner still does not work, then you may need to contact a qualified technician for repair.

      Here are some repair services that you can contact:

      * Black and Decker Authorized Repair Centers: You can find a list of authorized repair centers on the Black and Decker website.
      * Independent Repair Services: There are many independent repair services that can repair portable air conditioners. You can find these services by searching online or asking for recommendations from friends or family.
      When choosing a repair service, be sure to get estimates from multiple services before making a decision. You should also make sure that the service is licensed and insured.

      I hope this helps!

  10. I have a black and decker BXAC40012GB air conditioner and it is useless at keeping my 12 feet x 14 feet flat living room cool. It does blow out cool air on the cool setting, fan speed on high but over a 5 hour continues usage period my room temp only went from 28.7C to 28.2!

    1. Hi,
      The BXAC40012GB has a cooling capacity of 14,000 BTUs, which is sufficient for a room of up to 120 square feet. Your living room is 168 square feet, so the air conditioner is not large enough to cool the entire space.

      Here are a few things you can do to try to cool your room:

      * Close any windows or doors that are open.
      * Make sure that the air conditioner is not blocked by furniture or other objects.
      * Clean the air filter. A dirty air filter can restrict airflow and reduce the cooling capacity of the air conditioner.
      * Set the air conditioner to the highest fan speed.
      * Point the air conditioner vents towards the hottest areas of the room.

      If you have tried all of these things and the air conditioner is still not cooling your room effectively, you may need to purchase a larger air conditioner. You can refer this article for more information about Air Conditioner BTU Calculator: https://smartacsolutions.com/air-conditioner-btu-calculator/

      1. According to Black & Decker my unit is advertised as follows:

        BLACK+DECKER 14,000 BTU Portable Air Conditioner
        This floor-standing portable AC unit provides steady, fast, effective cooling for rooms up to 700 sq. ft. It’s the ideal small air conditioner for dorms, apartments, cabins, campers, offices, bedrooms, or living rooms.

        Having made many requests for help from the manufacturer I am getting nowhere fast. The last request they made was for me to Cut the power cord off your appliance as close to the body of the item as possible (about 1cm) and sent them a photo via email once done!

      2. BLACK+DECKER 14,000 BTU Portable Air Conditioner
        This portable heat & AC unit provides steady & fast cooling and heating for rooms up to 550 sq. ft. It’s the perfect air conditioner & heater for dorms, apartments, cabins, campers, offices, bedrooms, garages, or living rooms. Filter Type: Washable.

        Living room: 12 feet x 15 feet = 180 square feet.